Privacy Policy

Ashley Giles Bronze is committed to protecting and respecting your privacy. During the course of our business, we collect, store and process personal information relating to our customers, suppliers and other third parties. This Privacy Policy explains the types of personal information we may collect, how we use it, how we keep it secure, and your rights regarding your information.

Who We Are

The data controller is:

Ashley Giles Bronze

Coopers Rest

Burfords Ground

Nailsworth

Glos. GL60NN

sales@ashleygilesbronze.com

The Information We May Collect About You

We may collect, use, store and transfer different types of personal information, including:

Identity Data – such as your name, title and, where relevant, your business or organisation.
Contact Data – including your postal address, email address and telephone number.
Profile Data – including enquiries, purchases, commissions, preferences, feedback and communications with us.
Financial Data – such as payment details where required to process transactions.
Transaction Data – including details of products, commissions or services you purchase from us.
Technical Data – including IP address, browser type, operating system, device information and website usage.
Usage Data – information about how you use our website and services.
Marketing Data – your preferences for receiving marketing communications from us.

How We Collect Your Personal Information

We may collect personal information when you:

Contact us by email, telephone or post.
Purchase artwork, sculptures or other products.
Commission bespoke work.
Complete forms on our website.
Subscribe to our newsletter or marketing communications.
Engage with us through social media.
Meet us at exhibitions, galleries or events.
Provide feedback or enter competitions or promotions.

We may also collect certain technical information automatically through cookies and similar technologies when you use our website.

Legal Basis for Processing Your Data

We will only process your personal information where the law allows us to do so. This includes where:

You have given your consent.
Processing is necessary to fulfil a contract with you.
Processing is necessary for our legitimate business interests and does not override your rights.
We are required to comply with a legal obligation.

How We Use Your Information

We use your personal information to:

Provide our products and services.
Process purchases and commissions.
Manage contracts and orders.
Deliver products through trusted delivery providers where necessary.
Respond to enquiries.
Improve our website and customer experience.
Send marketing communications where you have agreed to receive them.
Notify you of changes to our services.

We will only use your personal information for the purposes for which it was collected unless the law permits us to do otherwise. If you choose not to provide information required to fulfil an order or commission, we may be unable to provide our services.

Keeping Your Information Secure

We take appropriate technical and organisational measures to protect your personal information. These include:

Secure password-protected systems.
Encryption and firewall protection where appropriate.
Restricted access to personal information.
Staff awareness of data protection responsibilities.
Secure methods for transferring sensitive information where necessary.

International Transfers

Where personal information is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place to protect your information in accordance with UK data protection law.

Our website uses cookies to improve your browsing experience and help us understand how visitors use our website. Where applicable, we use Google Analytics to collect anonymous information about website usage.

You can control or disable cookies through your browser settings.

How Long We Keep Your Data

We only retain personal information for as long as necessary for the purposes for which it was collected, including to meet legal, accounting or reporting requirements. When your information is no longer required, it will be securely deleted or anonymised.

Your Rights

Under UK data protection law, you have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information where appropriate.
Restrict the processing of your information in certain circumstances.
Object to our processing where based on legitimate interests.
Withdraw your consent where processing relies on consent.
Request transfer of your personal information to another organisation where applicable.
Object to direct marketing at any time.

Direct Marketing

You may opt out of receiving marketing communications at any time by contacting us using the details below.

Verifying Your Identity

To protect your privacy, we may ask you to verify your identity before responding to requests relating to your personal information.

Automated Decision-Making

Ashley Giles Bronze does not use automated decision-making or profiling.

Changes to This Privacy Policy